AG Insurance's Classic Card Insurance
group insurance policy, which is governed by Belgian law, is automatic and free
of charge. The policy ends in the event that the insured credit card is not
renewed, is cancelled, or if the collective insurance contract is terminated,
regardless of the reason. Once your membership is terminated, coverage also
ends, including for goods you have already paid for with the card. To find out
the exact scope of coverage, limits and membership conditions, please consult
the information document (
FR -
NL) and the general terms and conditions (
FR -
NL) of the insurance. In the event of a complaint, please contact the
Complaints Management Department of BNP Paribas Fortis (JQABD), Montagne du
Parc/Warandeberg 3, B-1000 Brussels –
gestiondesplaintes@bnpparibasfortis.com – Tel. +32 (0)2 228 72 18. If you
are not satisfied with the proposed solution, please contact the Insurance
Ombudsman, 35 Square de Meeûs, 1000 Brussels – Tel. _32 (0)2 547 58
71 – Fax +32 (0)2 547 59 75 – www.ombudsman-insurance.be.
Click here
to access the full complaints procedure.