The Savings Account Plus (Cat. B)¹

An attractive return

The base rate of 0.50% (on an annual basis) is the interest you receive from the day following the date of deposit, for each day your money remains in your savings account. You will receive this interest on 1 January each year (or when your account is closed).

The fidelity premium of 1.25% (on an annual basis) is calculated on each deposit that remains in your account for an uninterrupted period of 12 consecutive months. If you withdraw money before the end of this period, no fidelity premium will be paid for this amount. Earned fidelity premiums are paid on the first day following the end of the quarter in which they were acquired (1 January, 1 April, 1 July and 1 October) or when the account is closed. Once paid on your account, they in turn generate interest and a new acquisition period of 12 months begins to run at the rate in force at that time. This rate is guaranteed for the entire acquisition period, even if the bank changes the fidelity premium rate in the meantime.

To obtain a better return on your savings, it is therefore best not to touch them for at least one year.

The base interest rate and the fidelity premium are subject to fluctuations depending on market conditions or any changes in the legally authorised limits. No unpleasant surprises.
You will be informed through your bank statements if the base interest rate and/or fidelity premium change.

Tax

The bank does not apply withholding tax (WHT) on the interest on your regulated savings account provided that this interest does not exceed the annual exempt amount of EUR 1,020 (income 2024). For a savings account opened in the name of two married persons/legal cohabitants, the bank does not apply WHT provided that the interest does not exceed twice this amount, i.e. EUR 2,040 (income 2024).

If you are a Belgian tax resident, you must check each year the total amount of interest on the regulated savings accounts that you receive on the basis of your wealth situation/matrimonial regime (as well as those for which you have legal enjoyment in the case of minor children) and for which the banks have not apply any WHT. If this amount exceeds the annual exempted amount of EUR 1,020 per taxpayer (assuming you are tax resident for the entire income year), you must declare the surplus in your individual income tax return. The non-exempt part of your interest is subject to 15% WHT.

One account per (joint) account holder

A Savings Account Plus can only be opened if the same holder or joint holders has/have not already opened a Savings Account Plus with Hello bank! or BNP Paribas Fortis. Already have one? Discover another solution for you.

Complaints and Right of Recourse

Complaints can be made to the Bank through the Hello Team or by using the complaint form.

If the proposed solution is not satisfactory, the holder can file a written complaint to the Bank’s Complaints Management section by sending a letter to the following address:

BNP Paribas Fortis SA/NV - Complaints Management
Montagne du Parc/Warandeberg 3
1000 Brussels
Telephone: +32 2 228 72 18
E-mail: gestiondesplaintes@bnpparibasfortis.com

If the holder is not satisfied with the solution proposed by the Bank’s Complaints Management section, they can present the dispute to:

OMBUDSFIN – Ombudsman in financial conflicts by writing to:
North Gate II, Boulevard du Roi Albert II, no. 8, box. 2, 1000 Brussels
Telephone: +32 2 545 77 70
E-mail: ombudsman@ombudsfin.be
Website: www.ombudsfin.be