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Wero

The instant mobile payment solution for cross-border payments

What is Wero?

Wero is set to disrupt the European payment system, with a solution adapted to the digital age. You can pay money to a friend or family member in a matter of seconds.

Pay and receive money immediately from your friends and family, anywhere in Europe
Quick and easy payments via QR code (no IBAN or other details required)
Friendly and free
In 2025, you’ll be able to send money to a contact in your phone book

How do I activate Wero?

Wero, which is available free of charge with your payment account, will be automatically integrated into your Hello bank! app, without you having to do anything.

How do I pay with Wero?

To pay with Wero, you simply scan a QR code generated by someone who uses Wero.

How can I receive money with Wero?

To receive money, simply generate a QR code and have someone scan it. Select "Receive money" from your login screen.

Wero mobile payment is included in the free all-inclusive payment account by Hello bank!:

A Bancontact - Visa Debit card per (co-)holder, for secure chip and pin and contactless payments, worldwide and even online.
The Hello bank! app to manage your finances yourself, anytime anywhere.
The Hello Team of experts is on hand to help you if you need it.

Open a free payment account

Our other mobile payment solutions

Google Pay

Pay quickly and easily with your Android smartphone and/or smartwatch
Completely secure
In stores, apps, online and around the world

Apple Pay

Pay quickly and easily with your Apple devices
Completely secure
In stores, apps, online and around the world

Garmin Pay

Find out how to pay with your Garmin watch
Make contactless payments, where and when you want

Payconiq by Bancontact

Repay your friends and get paid back easily
Pay online or in shops
Use the convenient features in your daily life

Questions? Need help? Contact the Hello Team on

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02 433 41 45

General questions: from Monday to Friday from 7 am to 10 pm and Saturday from 9 am to 5 pm.
Questions about your online demand: from Monday to Friday from 9 am to 5 pm
Victim of fraud? Outside Hello Team opening hours, contact 02 433 43 75. Consult the complete procedure.

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