To make sure you have all the information you need at your disposal, we've gathered all the fees and terms and conditions for our products and services for individuals here. Everything is explained down to the last detail.
General
- Standard terms and conditions (version valid from 15.09.2024)
- Information sheet about deposit protection
- List of fees
Privacy Notice
Hello Pack
Hello4You
Hello bank! app
Debit card
Hello credit card
- Pre-contractual information
- General terms and conditions
- Insurances general terms and conditions
- Information sheet about the Classic Card Insurance product FR - NL
- Claim form Classic Card Insurance FR - NL
Savings Account
Savings Account Plus
TOP 5 execution venues/financial intermediaries and quality of execution
Information on the identity of the TOP 5 execution venues/financial intermediaries and on the quality of execution in 2022 and 2023. The following reports contain data at the level of the Bank, which includes the data for Hello bank!:
Codes of Conduct
- Code of Conduct of the Belgian Financial Sector Federation (Febelfin) for good banking relations FR - NL
- Life Insurance Code of Conduct FR - NL
Sustainable Remuneration Policy